# Deepgram's Help Center FAQs

## Help Center

- [Deepgram's Help Center FAQs](https://deepgram.gitbook.io/help-center/deepgrams-help-center-faqs.md)
- [Data / Security / Privacy FAQ](https://deepgram.gitbook.io/help-center/faq/data-security-privacy-faq.md)
- [Deepgram's models struggle to identify names and other proper nouns, how can I get them to appear?](https://deepgram.gitbook.io/help-center/faq/deepgrams-models-struggle-to-identify-names-and-other-proper-nouns-how-can-i-get-them-to-appear.md)
- [When should I use keyword boosting?](https://deepgram.gitbook.io/help-center/faq/when-should-i-use-keyword-boosting.md)
- [Which request parameters are correct for my audio?](https://deepgram.gitbook.io/help-center/faq/which-request-parameters-are-correct-for-my-audio.md)
- [When to use Diarization vs. Multichannel ASR features?](https://deepgram.gitbook.io/help-center/faq/when-to-use-diarization-vs.-multichannel-asr-features.md)
- [How do I validate a callback request?](https://deepgram.gitbook.io/help-center/faq/how-do-i-validate-a-callback-request.md)
- [How can I display streaming transcripts in real-time without waiting for final results?](https://deepgram.gitbook.io/help-center/faq/how-can-i-display-streaming-transcripts-in-real-time-without-waiting-for-final-results.md)
- [Is self-hosting required for GDPR compliance?](https://deepgram.gitbook.io/help-center/faq/is-self-hosting-required-for-gdpr-compliance.md)
- [Can I send multiple files over a streaming websocket?](https://deepgram.gitbook.io/help-center/faq/can-i-send-multiple-files-over-a-streaming-websocket.md)
- [What is the optimal encoding and sample rate to send to Deepgram?](https://deepgram.gitbook.io/help-center/faq/what-is-the-optimal-encoding-and-sample-rate-to-send-to-deepgram.md)
- [How should I handle 429: Rate Limit responses?](https://deepgram.gitbook.io/help-center/faq/how-should-i-handle-429-rate-limit-responses.md): The best strategy for handling 429s is a retry + exponential backoff strategy.
- [Improving Diarization by Prepending Audio from the Primary Speaker](https://deepgram.gitbook.io/help-center/faq/improving-diarization-by-prepending-audio-from-the-primary-speaker.md)
- [Why do I get a crackle sometimes when playing back audio?](https://deepgram.gitbook.io/help-center/faq/why-do-i-get-a-crackle-sometimes-when-playing-back-audio.md)
- [What should I set my HTTP request timeout to?](https://deepgram.gitbook.io/help-center/faq/what-should-i-set-my-http-request-timeout-to.md): By default, many programming languages' HTTP request packages have a default timeout. You'll want to increase the default timeout for audio transcription.
- [Why do I sometimes get different results with the same audio?](https://deepgram.gitbook.io/help-center/faq/why-do-i-sometimes-get-different-results-with-the-same-audio.md)
- [How do I maximize my intelligence throughput?](https://deepgram.gitbook.io/help-center/faq/how-do-i-maximize-my-intelligence-throughput.md)
- [How do I determine or specify a model version?](https://deepgram.gitbook.io/help-center/faq/how-do-i-determine-or-specify-a-model-version.md)
- [How can I get alerts if Deepgram is having an incident?](https://deepgram.gitbook.io/help-center/faq/how-can-i-get-alerts-if-deepgram-is-having-an-incident.md)
- [I can’t log in to my Developer Console account, how can I get help?](https://deepgram.gitbook.io/help-center/support/i-cant-log-in-to-my-developer-console-account-how-can-i-get-help.md)
- [How do I report issues with Deepgram’s SDKs?](https://deepgram.gitbook.io/help-center/support/how-do-i-report-issues-with-deepgrams-sdks.md)
- [What information does Support need to troubleshoot my issue?](https://deepgram.gitbook.io/help-center/support/what-information-does-support-need-to-troubleshoot-my-issue.md)
- [How do I get help with frameworks and SDKs external to Deepgram?](https://deepgram.gitbook.io/help-center/support/how-do-i-get-help-with-frameworks-and-sdks-external-to-deepgram.md)
- [The ASR model I'm using is not picking up the words accurately, how can I report this?](https://deepgram.gitbook.io/help-center/support/the-asr-model-im-using-is-not-picking-up-the-words-accurately-how-can-i-report-this.md)
- [How can I troubleshoot my WebSocket errors?](https://deepgram.gitbook.io/help-center/support/how-can-i-troubleshoot-my-websocket-errors.md)
- [Which version of the Deepgram Python SDK can I use with Python 3.8 or Python 3.9?](https://deepgram.gitbook.io/help-center/support/which-version-of-the-deepgram-python-sdk-can-i-use-with-python-3.8-or-python-3.9.md): The most recent version of Deepgram's Python SDK requires Python 3.10 or above. You can use v2 of the Deepgram Python SDK with older versions of Python.
- [What metrics format is supported?](https://deepgram.gitbook.io/help-center/self-hosted/what-metrics-format-is-supported.md)
- [Does Deepgram support self-hosted deployments? What are the benefits?](https://deepgram.gitbook.io/help-center/self-hosted/does-deepgram-support-self-hosted-deployments-what-are-the-benefits.md)
- [Why is my self-hosted Engine instance running on the CPU?](https://deepgram.gitbook.io/help-center/self-hosted/why-is-my-self-hosted-engine-instance-running-on-the-cpu.md)
- [How do I setup my self-hosted instance to receive traffic from the public internet?](https://deepgram.gitbook.io/help-center/self-hosted/how-do-i-setup-my-self-hosted-instance-to-receive-traffic-from-the-public-internet.md)
- [How do I configure my organization's network proxy to allow Deepgram License Server traffic?](https://deepgram.gitbook.io/help-center/self-hosted/how-do-i-configure-my-organizations-network-proxy-to-allow-deepgram-license-server-traffic.md)
- [SDKs](https://deepgram.gitbook.io/help-center/self-hosted/sdks.md)
- [How do I specify arbitrary parameters to the Python V3 SDK?](https://deepgram.gitbook.io/help-center/self-hosted/sdks/how-do-i-specify-arbitrary-parameters-to-the-python-v3-sdk.md)
- [How can I enable entity detection or redaction in my self-hosted deployment?](https://deepgram.gitbook.io/help-center/self-hosted/how-can-i-enable-entity-detection-or-redaction-in-my-self-hosted-deployment.md)
- [Why is my self-hosted deployment not as performant as expected?](https://deepgram.gitbook.io/help-center/self-hosted/why-is-my-self-hosted-deployment-not-as-performant-as-expected.md)
- [How can I enable streaming text-to-speech in my self-hosted deployment?](https://deepgram.gitbook.io/help-center/self-hosted/how-can-i-enable-streaming-text-to-speech-in-my-self-hosted-deployment.md)
- [How can I enable NER formatting in my self-hosted deployment?](https://deepgram.gitbook.io/help-center/self-hosted/how-can-i-enable-ner-formatting-in-my-self-hosted-deployment.md)
- [How can I pre-load models to reduce cold start latency?](https://deepgram.gitbook.io/help-center/how-can-i-pre-load-models-to-reduce-cold-start-latency.md)
- [November 15, 2024 Deepgram Maintenance Window FAQ](https://deepgram.gitbook.io/help-center/notices/november-15-2024-deepgram-maintenance-window-faq.md)
- [Cogent - TATA peering issue impact on Deepgram](https://deepgram.gitbook.io/help-center/notices/cogent-tata-peering-issue-impact-on-deepgram.md)