How can I get alerts if Deepgram is having an incident?
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Deepgram's status page is maintained at https://status.deepgram.com/. There you can "Subscribe to Updates" to receive alerts should there be any active incidents with the Deepgram API or other components.
If you elect to receive updates through a webhook, Deepgram today uses Atlassian's Statuspage to send the alerts (see documentation here). To assist you with routing/interpreting the webhook alerts, the component names and IDs are listed below. Please note these are subject to changes / additions / and removal of components!
API Alerts:
Batch API ID: m49xkwqkc4kh
Streaming API ID: s6v5z4lsl658
TTS API ID: 6854s60zwxgw
DG Whisper Cloud ID: vsnk4gb1bb47
Self-hosted Alerts:
License Validation ID: l2n5q03f22t4
Usage API ID: jgfq9ffjsfqk
Console Alerts:
Developer Console ID: cvbdk3fslx9v
API Playground ID: t80v4qz2jdsf
Management APIs ID: vm1x1v101qtn
Documentation Alerts:
Developer Documentation ID: l4ch656gbn1k
Deepgram Website ID: dspsk5mtjzqt
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